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Managerial Decision Making and Decision Support with Applications in Marketing

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Code:

BERMASC004

Course type:

Advanced specialisation course

Long name:

Managerial Decision Making and Decision Support with Applications in Marketing

Short name:

MDM&DS

ECTS:

5

Language:

English

Lecturer(s):

Prof. dr. B. Wierenga and Prof. dr. J. Eliashberg

Contact person:

Annette Bartels (secretary)

Coordinator:

Berend Wierenga

Faculty:

RSM Erasmus University

Number of lectures:

10

Hours per lecture:

3

Goal:

The participants will become familiar with the major concepts, theories and current research, relevant for the study of decision making in management. Nowadays, a wide variety of support technologies is available to help managers make better decisions, and the participants will get insight in the principles and the effectiveness of these technologies under different conditions

The second part of the course will provide the participants with in-depth insights about decision making and the use of models in the area of new product development, which is important for the management of innovation.

Marketing decision making is chosen as the application domain, but the content of the course is also very relevant to other areas of managerial decision making.

Course contents:

First part of the course

Topics:

·

How do managers actually make decisions (data- and information processing; reasoning; timing) and how does this compare to normative decision models (e.g. expected utility theory)?

·

The psychology of decision making: limited cognitive capabilities, time constraints, social context, contingencies e.g. characteristics of the task, the decision maker and the decision environment.

·

Intuitive/automatic (tacit) decision making versus analytical (deliberate) decision making.

·

What is the value for decision making of recent results in neuroscience about the functioning of the brain during decision making?

·

Decision support technologies: their effectiveness, their contingencies with different problem-solving situations, and the factors that drive adoption and success of decision support systems.

 

Second part of the course

Decision making in new product development (innovation)

The following topics will be treated:

·

Market Sizing Models for New Products

·

Sales Forecasting Models

·

Market Share Models

·

Diffusion and Dynamic Models

·

Models in the Entertainment Industry

Examination:

Written exam

Literature:

Reader

Additional information:

During class sessions papers will be presented and discussed by the course participants. Also, the participants will have to do two assignments.

For schedule and registration form please visit www.erim.eur.nl (follow “Doctoral Programme”, then “Doctoral Courses 2006-2007”). Direct link: http://www.erim.eur.nl/portal/page/portal/ERIM/Doctoral_Programme/Doctoral_Courses_2006-2007

For more information please contact:

Erasmus University Rotterdam

ERIM office

Room T06-09

Burg. Oudlaan 50 tel.: 010 – 4082259

P.O. Box 1738 fax: 010 – 4089640

3000 DR Rotterdam e-mail: mlissenberg@rsm.nl

ERIM charges external participants € 1.100- fee per course.

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Last modified on 09/07/2010 18:59:30 by Webmaster
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